Customer Service Administrator

Customer Service Administrator

Kilcullen, Full Time

Salary –  €25k+

Monday – Friday

Training and Development opportunities

We are currently seeking a Customer Service Administrator for our client based in Kildare. This will be a full time role for the right candidate who is looking to join a well-established team and has the desire to learn and develop in their career. EXET22

The Role:

This role will require a professional individual who is highly organised, customer focused and has great attention to detail.  Strong administration skills and ideally some experience in a busy environment.

Responsibilities:

• Responsible for regular contact with customers via email and telephone to ensure queries are resolved
• Focus on communication and ensuring any operational issues reported to the relevant customer teams and tracked through to resolution
• Customer complaint management
• Participating in customer projects
• Other administration duties to support the running of the transport office on a daily basis

Skills & Experience:

• Previous experience working in a customer service role
• Possess excellent administration skills and good attention to detail
• Positive attitude with strong written and verbal communication skills
• Ability to work on their own initiative and also to work as part of a team
• Customer focused and an understanding nature
• A positive can-do attitude and flexible approach