Customs Department Supervisor

Role: Customs Department Supervisor

Location: North County Dublin

Own Transport Essential

Salary: €48-55k

As the Customs Department Supervisor, you will be managing, advising and directing a large customs department in North Dublin.

Role Requirements:

• Monitoring and reporting of daily team performance, use insights to identify and drive continuous improvements and training requirements
• Develop and Report KPI’s for management of Brexit team and management
• Chair scheduled customs operational meetings, reviewing and acting upon performance KPIs
• Coordinate daily operations plan with the customs management team and plan daily resource requirements to ensure all activities are actioned within expected timelines
• Support Customs Office Manager to ensure full HR compliance
• Anticipate risks and delays, identify solutions and actions when required and inform relevant senior management and stakeholders
• Maintain a trust-based and effective relationship with Customs authorities.
• Ensure customs related operational processes are in place and followed by the Customs team.
• Utilising knowledge of customs procedures, to ensure shipments are cleared in a timely manner
• Support and advise customers on all import / export requirements especially with new processes brought upon the business by Brexit.
• Interact with and support all Ireland and UK facilities to ensure a smooth and complaint customs operation.
• Ensure the business is constantly compliant with all Customs/HMRC processes and any changes to legislation are implemented throughout the business.

Candidate Requirements:

• Proven track record of successfully managing a large and diverse team in a fast paced and challenging industry.
• Experience in dealing with customs authorities in Ireland and UK
• Ability to work on own initiative to get issues resolved
• A good working knowledge of compliance and HR regulations. • Experience in dealing with customer demands and deadlines.
• Customs background in either road, air or sea freight and a good knowledge of customs systems
• An understanding of codes, Customs Tariffs and Security Declarations / transits. • Ability to respond to and resolve customer queries.

EXET22