FM Strategic Accounts Director

North Dublin, Full Time

FM Client Relationship Director

Location: North Dublin

Salary: €90k  plus Car Allowance

We are seeking an experienced Senior Facilities Management professional to join our client as a FM Strategic Accounts Director

Role Requirements: 

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback
  • Identifying and approaching potential new companies or individuals to engage as clients
  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
  • Giving presentations to clients about products or services
  • Acting as a point of contact for complaints and escalating issues as appropriate
  • Ensuring that the terms of a contract are adhered to by both your employer and clients
  • Understanding and helping to meet the targets and aims of the client.
  • Developing retention plans with Ops Directors to maximise retention across the business
  • Reporting and highlighting risk areas to MD
  • Developing action plans for recovery of risk and monitoring
  • Strong understanding of operations
  • Development of strong Ops relationships but keeping an independent role
  • Clear metric driven role

Candidate Requirements:

  • Third level qualification in a related field is essential
  • Previous experience at very senior level in Facilities / Security / Technical Services Management
  • Excellent interpersonal and negotiation skills.
  • Flexibility and Adaptability.
  • Ability to work in a busy, fast paced environment while maintaining organisation and a keen eye for detail.


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