Freight Operations Team Lead

North Dublin, Full Time

Team Lead

North Dublin, Full Time

Salary – €45 – €50k


Executive Talent are currently seeking a Team Lead for our client who are the market leaders in the global transport and logistics industry based in North Dublin. This will be a full time role for the right candidate who is looking to join a well-established team. This is an excellent opportunity to join a fantastic organisation.



The Role:

The purpose of the role is to manage, develop and lead a customer focused Operational Support Team in providing effective and efficient handling of all customers’  operational/service requirements, in accordance with organisational policies and procedures, best practice/industry standards, compliance with relevant local, country and international laws and processes and ensuring the team achieves/maximises Branch Gross Profit Targets.



  • To ensure the team provides the effective and efficient management of export/import shipments for all our customers to/from global destinations, ensuring they are tracked, monitored, and managed in accordance with best practice/industry standards, organisational policies, and procedures, and ensuring compliance with relevant local, country, and international laws and processes.
  • To effectively manage the operational team and team members to ensure Gross Profit targets are achieved/maximised.
  • To be fully responsible and accountable for the day to day management and leadership of the operational team, to achieve short and medium term growth and profitability targets for their team, including building performance through excellent people management and leadership skills and practices
  • To ensure the retention and growth of customers through delivery of operational and customer excellence within their team
  • Promotes, monitors and maintains best practice in Health, Safety, Quality and Security with their Team(s)
  • To ensure all work within their team is undertaken in compliance with legislation, industry standards, customs compliance regulations, and Company policies and procedures/SOPS, including updates, throughout the Branch, and ensure that any audits/spot checks that are required are appropriately supported and actions are followed up and completed within the deadlines provided
  • Identifies, develops and implements, following review with their line manager, interventions/activities/process and procedure changes to the operational delivery of their team, in order to develop operational and customer excellence and to incorporate changes arising from policy, legislative and industry changes.
  • Additional responsibilities/duties as reasonably, and involvement in ad hoc projects as requested by your Line Manager

Skills & Experience:

  • Previous experience in multi-modal freight forwarding is essential. Exposure to airfreight is a distinct advantage
  • Minimum 3 to 4 years’ experience managing a team on an operational basis
  • Minimum 3 to 4 years’ experience people management experience
  • Excellent communicator and capable of motivating your own team
  • Ability to operate in a fast-paced, high pressure environment
  • Able to work on your own initiative with the support of your Line Manager
  • Comfortable working to tight deadlines
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