Key Account Coordinator – €35k+

North Dublin, Full Time

Role: Account Coordinator

Location: Santry, North Dublin

Monday to Friday Office Hours

Salary: €35k+

Role Requirements: 

  • First point of contact for key accounts appointed by Manager.
  • Update of contract files relating to key accounts.
  • Stay in regular contact with Contract customers to ascertain if their build programs have changed and schedules require adjusting. Monitor their progress and satisfaction with service through verbal and written interactions and where necessary highlight any potential issues to Manager.
  • Oversee scheduling of daily transport requirements for contract, yard stock sales. Work with transport dept to order schedule and deliver all requirements and achieve as high a level of efficiency as is possible through utilisation of logistics partners international and local.
  • Oversee Organising samples orders for customers/ sales reps/ senior management including transport and manufacturing.
  • Manage sales relating to Contract, Merchant, Cash and internal orders, where orders do not meet required margins highlight to source of order.
  • Daily quality check of inputted sales date at end of day
  • Input PO requirements and schedule with supplier based on information from customer
  • Develop professional relationship with key contacts in suppliers, through use of relationship maintain knowledge of potential stock issues at manufacturing and highlight/ react to in order to maintain service levels.
  • Generate and prepare Contract sheets for new contracts
  • Liaise with Customers verbally and in writing relating to the arrival and delivery of their orders direct onto and from quay. This will include checking with sites are they ready for delivery on site and then pass information to transport.
  • Liaise with sales team to ensure there is an agreed SLA for dealing with their requests for support.
  • Manage customers’ expectations of our brand per brand ethos.
  • Any other duties deemed necessary by Management

Candidate Requirements

  • Proven Sales Administration, Internal Sales, Customer Service experience required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fact paced environment
  • Ability to prioritise work on own initiative and work well as part of a team.
  • Proficient IT skills
  • Highly organised and motivated.

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