Logistics Admin Team Lead

Role: Logistics Admin Team Lead

Location: North County Dublin – own transport essential

Salary: €37k – €40k

Role Requirements:

• Supervise the Logistics Administration team in day-to-day duties and activities
• Gain intimate knowledge of customer needs and ability to provide solutions
• Monitor the changing needs of the service, liaising with customers and frontline, to identify areas for improvement and make recommendations for service improvement and implementation of same
• Monitor daily and real time performance to maintain service level standards and KPI’s
• Manage key account performance and daily Order processing functions for all logistics customers
• Manage designated customers’ daily requirements
• Support the administrative team in carrying out daily tasks and providing cover as necessary
• Management of customer complaints, corrective actions and implement preventative actions in line with our business management system
• Maintain training plan for Dublin Logistics office and on boarding of new staff
• Support and Lead the data entry team in day-to-day duties and activities as and when required
• Work closely with Logistics warehouse team to maintain good communication and flow of goods coming in and out.
• Ensure all inbound and outbound administration processing is done in line with customer expectations.
• Supervise the administration of all cycle counts and stock taking activities as they happen
• Manage leave and liaise with the dept manager on staff hours

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