Logistics Key Account Manager

North Dublin, Full Time

Logistics Key Account Manager

North Dublin, Full Time

Salary – €50k+ Bonus

 

Executive Talent are currently hiring a Logistics Key Account Manager for our client who are the market leaders in the global transport and logistics industry based in North Dublin. This will be a full time role for the right candidate who is looking to join a well-established team. This is an excellent opportunity to join a fantastic organisation.

EXET22

 

Responsibilities:

 

  • Manage the relationship for a key business segment within a major global customer for the EMEA region with its HQ in Dublin.
  • Support Key Account manager to ensure all operational elements within the business segment are performing to the required levels/SLAs.
  • Be the owner of the particular business workstream both internally and externally to increase customer satisfaction and maximum collaboration.
  • Ensure that customer satisfaction levels are achieved and act as the face of the customer within the company, ensuring that the customer point of view is understood internally.
  • Manage all operational KPIs ensuring the required performance & quality levels achieve their targets.
  • Manage shipments on behalf of the customer together with communication between the company and our customer(s).
  • Collaborate both internally & externally to ensure the required reporting requirements are in place to meet the Customer need.
  • Be the owner & point of contact for any new programs that come on stream tied to the particular workstream.
  • Focus on growing and developing all opportunities to increase the revenue and to develop GP

 

Skills & Experience:

  • 3 years’ experience in Freight Forwarding Industry
  • Excellent relationship management and interpersonal skills
  • Ability to creatively solve problems
  • Excellent organisational skills
  • Excellent communication skills
  • Ability to make considered and consistent decisions.
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