Ocean Import Clerk – €40k – €43k

Ocean Import Clerk

Location: Dublin City Centre

Mon – Fri – office hours

Salary: €40k – €43k

Role Requirements:

• Collate the relevant paperwork and documentation required to process the import into Ireland
• Gather and prepare all import customs documention to hand over to brokerage team  
• Arrange transport of LCL and FCL shipments for Delivery
• Liaise with the Importer/Carrier/Origin offices all the way through from booking to the delivery to consignee ,keeping customer updated at all times on delays etc
• All procedures and time frames to followed as per agreed workflows
• To ensure that the customer is invoiced accurately and within expected company timeframe.
• Provide first class, excellent Customer Service to all our Customers.
• Deal directly and develop relationships with customers by telephone or electronically
• Consistently deliver high levels of customer service & satisfaction.
• Contribute to the retention of all current business
• Proactively grow our business from existing customers and cross sell at all opportunities.

Candidate Requirements: 

• Good understanding within the Freight forwarding industry.
• Competent with general freight forwarding requirements and procedures relating to Ocean imports
• Minimum of 2 years experience
• Able to work well within a team and have good communication skills.
• Able to be flexible, approachable and understanding to satisfy customer needs. 

EXET22