Qualified Electrician Inside sales & Technical Sup
Executive talent are delighted to be recruiting for a very exciting position for an inside sales / technical support based in Cork. This is an excellent opportunity for someone that is customer focused and interested in assisting and implementing quality and process improvements within a fast-paced environment. A technical qualification will be required for this role.
Duties will include:
- Ensuring all Customers are dealt with in an accurate and timely manner.
- Provide backup when required to Trade Counter and web sales.
- Communicate and liaise with all other Internal Departments and Branches efficiently and effectively.
- Support the External Sales Team as required.
- Processing of Customer orders
- Process all orders received via the sales telephone, counter
- E-mail and fax in accurate and timely manner.
- Customer Support
- Responding to enquiries from customers, through call-backs and e-mail responses, setting up quotes and general liaison with customers re their orders, e.g. Shortages/technical support on products etc.
- Group Technical Support
- Provide technical sales support for the group as required.
- Own Accounts
- Concentration on assigned Accounts to reach set targets by looking for opportunities to up sell.
- Increase sales of specific suppliers Group
- 2 years’ experience in a similar role or industry
- A technical qualification
- Computer literacy
- Good communication skills
Work will be full time Monday to Friday
Salary will be DOE & Qualification