Regional Chief Officer

Galway, Full Time

Executive Talent are currently working with our client to successfully secure a new Regional Chief Officer for the Galway to Donegal region. The core duties and responsibilities for this post are set out as follows:

Leadership and Direction

·         Lead on behalf of and represent the agency on all matters within and relevant to the region. This includes the integration of any service or function which does not report at Regional level.

·         Lead the Regional Management Team in the development and implementation of a fully integrated model of service delivery based on national standardised models, including the devolution of national services into local regional management.

·         Assist the CEO and the EMT in the overall external engagement of the Agency including media and parliamentary processes as relevant to the function and Region. The Chief Officer will be a key spokesperson for the Agency on a range of Regional and National issues.

·         Produce an Annual Business Plan for the Region consistent with the national Business Plan for the Agency and the performance statement of the Minister. The Regional Business Plan will include integration of all agency operations in the Region regardless of their reporting arrangements.

·         The Chief Officer will have prescribed national frameworks within which to work (consistency) and will also have local initiative frameworks within which to determine enhancements to a particular location or service.

·         The Chief Officer will be the key point of internal and external integration for the Agency within the specified Region and will exercise the functions of the CEO and Deputy CEO in that respect (by delegation).

·         Operational Excellence – Managing and Delivery Results I Performance

·         Lead the commissioning and delivery of high-quality services to meet the needs of the population of the Region in line with national policies, standards and protocols.

·         In line with national policy and the delegated framework, lead all Agency operations in the defined geographic region.

·         Lead the implementation of a service delivery performance management process that uses established management techniques including logistics management, operations management and analytics to optimise the performance of departments and services within the Region and meet national performance management requirements.

·         Organise at a strategic and operational level the necessary people and other resources as agreed nationally, across a complex network of services to meet budget, quality and timescales.

·         Manage local internal and external stakeholders of all component dependencies of the Agency in the Region.

·         Manage and participate in the management of national imperatives as arise and as required.

·         Deputise for the National Director of Services & Integration (Deputy CEO) as required.

Financial Management

·         Hold full budgetary responsibility and accountability for the Region and be accountable for ensuring that relevant services operate within agreed service levels and budget and are delivered to the highest best-practice standards.

People Management

·         Provide people leadership across the Region and be a role model for the Agency’s Mission and Values.

·         Manage all HR dependencies and deliverables including employee engagement.

Corporate Accountability Management

·         The Chief Officer will oversee and produce annual certification of Internal Controls and Controls Assurance for the Region.

·         The Chief Officer will have overall responsibility for the fulfilment by the Agency of ‘Public Sector Duty’ & ‘Code of Governance’.

·         The Chief Officer will be the named person or delegated authority to sub sub-delegate on behalf of the provider/Agency in respect of any formal regulatory or legal ‘ownership’ requirements.

·         The Chief Officer will be responsible for the compliance of the Agency (within the Region) with all regulatory requirements in Services (HIQA), Data Protection Commission, Health & Safety Authority, Ombudsman, Ombudsman for Children, Information Commissioner (not exhaustive).

·         The Chief Officer will in conjunction with the National Director produce regular performance reports on all aspects of the functions of the Agency within the Region for the purpose of assisting the CEO in reporting to the Board.

·         The Chief Officer will participate in specified performance and development meetings conducted by the Executive Management Team in respect of the performance and development of the individual Region (envisaged to be individual quarterly meetings).

Organisation Change and Development

·         Lead, organise and motivate staff to function effectively in times of rapid change including the embedding of effective performance management by way of an accountability framework for all staff in the Region.

·         Lead on the development and implementation of the new Performance Conference model at Regional Level ensuring effective cohesion with national Agency and Department reporting and oversight processes.

·         Lead the development and implementation of a Regional Workforce Development Plan as a component of the national Plan.

·         Lead on the major organisation plans for Structure, Practice & Culture within the Region.

Eligibility Criteria

·         Hold a professional qualification (third level) in a Health & Social Care Professions and / or management related discipline.

·         Have 5 years’ senior management experience in a comparable size and type (service) of organisation.

·         Have demonstrated operational management excellence in delivering services of significant scale and complexity.

·         Have demonstrated experience of strategic planning and effectively implementing change and improving services.

Operational Excellence

1. Manages and Directs resources to achieve stated objectives.

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