Technical Support Specialist

Dublin 12, Full Time

Monday to Friday 

Salary up to €40,000

Plumbing / Electrical

Career Progression

We are looking for a Technical Support Specialist to join our team at our clients Head Office in Dublin on a permanent full-time basis. In this role your communication skills will be an essential asset and you will have responsibility for delivery of high-quality customer service and solutions. The role will be primarily office based, with limited onsite technical support. EXET22

  • Responsibilities include but are not limited to:
  • Provide technical support, fault-finding and troubleshooting assistance to our customer base and service network on our complete product portfolio.
  • Organising and maintaining our CRM system for technical customer support, warranty, plant demo/handover and commissioning/service with our service sub-contractors.
  • Administration of service and installation sub-contractors.

Requirements:

  • Previous Technical Support role and/or HVAC Commission/Service experience
  • Technical understanding of HVAC Plant and Controls
  • Excellent English, both spoken and written.
  • Excellent customer service skills.
  • Be computer literate and able to perform basic paperwork and record keeping.
  • Have a flexible approach to work.
  • A full, clean driving licence.

Desirable & Beneficial Requirements:

  • HVAC Service Technician
  • An Electrical qualification.
  • Plumbing qualification and/or experience.

What We Offer:

  • Competitive Salary (DOE).
  • Annual performance-related bonus.
  • 21 days Annual Leave.
  • Life Assurance and Critical Illness Cover.
  • Employee Assistance Programme.
  • Wellbeing Initiatives.
  • Comprehensive Training and Support.
  • Career Advancement: All our roles are advertised internally and we encourage internal progression right across the business.
  • A friendly, collaborative and supportive team environment in a well-established and successful company.
Join Executive Talent

Apply for this Job

Upload your CV/resume or any other relevant file. Max. file size: 8 MB.
Our company is compliant with the General Data Protection Regulation (GDPR) and in our capacity as Data Controller, we strictly abide by GDPR when processing personal data. By continuing you agree to our Privacy Policy and Data Retention Policy
Email me relevant job postings and career-related updates