Warehouse Operations Manager

North Dublin, Full Time

Warehouse Operations Manager

Permanent role

Monday-Friday 8am-4.30pm 

Salary – €60k – €65k

Excellent Benefits Package

EXET22

Role requirements: 

  • Provide excellent Customer Service & drive the same ethos throughout the business and team.
  • Interact with customers, on all levels to develop long term relationships.
  • Management of the operational teams and the overall warehouse
  • Consistently deliver & drive customer satisfaction to meet & exceed expectations to ensure all team members provide the same level of Proactive Customer Service
  • Introduce measurements to evaluate the team performance & quality and the departments level of service to all customers on a monthly basis.
  • Completion of external and internal KPI’s.
  • Efficient response to customer issues & complaints.
  • Introduction of continuous improvement measures
  • Drive commercial awareness & ensure all agreed department Targets are met on a monthly, Quarterly & Annual basis

Candidate Requirements: 

  • Previous experience as an Operations Manager, or as a Senior Supervisor looking to take the next step up in their career
  • Minimum 5 years’ similar previous experience essential
  • Minimum 5 years people management experience essential
  • Ability to mentor and develop team members.
  • Excellent communicator.
  • Excellent relationship management and interpersonal skills.
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