Customer Service Agent
North Dublin, Full Time
Role: Customer Service Agent
Location: Dublin 11 / Dublin 9
Salary: €33500
Role Requirements:
• Take ownership of looking after our collection orders face-to-face, ensuring every customer has a positive experience,
• Ensure all customer emails and queries are replied to promptly and professionally,
• Help cover phones and emails whenever needed,
• Support the backorder team by keeping customers informed of any stock delays quickly and efficiently
• You support of Returns department during busier periods
Candidate Requirements:
• Minimum of 2 years of experience as a Customer Service Agent or in a similar role,
• Eager to learn, ambitious, and able to use your own initiative,
• Strong team-player who enjoys working closely with colleagues,
• Used to handling large volumes of customer calls,
• Keen to learn all about our brand and how we do things,
• Excellent spoken and written English skills,
INDCAT2