Credit Controller

Dublin 9, Full Time

Role: Credit Controller

Location: Dublin 9 – office based 

Salary €42k – €45k

Role Requirements:

  • Proactively manage customer accounts, following up on overdue invoices by telephone and email to ensure timely payment.

  • Manage a busy debtor ledger, maximising cash collection and minimising outstanding debt.

  • Negotiate payment arrangements and repayment plans with customers where required.

  • Allocate and post customer receipts, ensuring accounts are accurately maintained.

  • Perform customer account reconciliations and investigate discrepancies.

  • Resolve invoice and payment queries, liaising with internal departments where necessary.

  • Prepare and issue monthly customer statements.

  • Monitor aged debt balances and prepare regular debtor reports for management.

  • Assess creditworthiness of new customers and review existing credit limits.

  • Assist with month-end reporting and cash flow forecasting.

  • Maintain positive customer relationships while ensuring effective credit control procedures are followed.

Candidate Requirements: 

  • Minimum 3 years’ experience in a Credit Control role.

  • Proven experience managing a busy debtor ledger and collecting outstanding payments.

  • Strong knowledge of credit control procedures and accounts receivable processes.

  • Excellent communication, negotiation and interpersonal skills.

  • Strong attention to detail and accuracy.

  • Ability to prioritise workloads and meet deadlines in a busy environment.

  • Proficiency in Microsoft Excel and accounting software.

  • Experience using Intact accounting software would be advantageous.

  • A professional, confident and customer-focused approach.

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