Freight Forwarder

Senior Freight Forwarder

Dublin 15

Salary €50,000 – €55,000

We are currently seeking an experienced and highly motivated Senior Freight Forwarder to join our dynamic team in Dublin 15. The ideal candidate will have a proven track record in Air, Ocean, and Road Freight operations and a strong background in Key Account Management. You will be responsible for overseeing end-to-end freight forwarding processes, ensuring operational excellence, and delivering best-in-class service to key clients.

Duties and Responsibilities

• Manage Road Freight Operations across Europe
• Coordinate deliveries, collections and customs documentation where required.
• Manage and process export and import bookings for global airfreight shipments
• Coordinate with airlines to secure competitive rates and efficient transit times
• Track shipments from booking through to delivery and ensure timely customer invoice and payment
• Entry of shipments and processing of import & export orders
• Preparation and monitoring of quotation offers
• Deliver high-quality customer service to both clients and internal teams
• Ensure compliance with transport regulations and company procedures
• Resolve operational issues proactively and efficiently
• Provide leadership and mentoring to junior team members as required.

Requirements

• 5+ years of experience in Freight Forwarding
• Proven experience in Key Account Management, including client communication, problem-solving, and service delivery
• Strong understanding of logistics documentation and customs procedures
• Excellent customer service mindset
• Proven commercial negotiating skills

EXET22

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