Logistics Customer Service
Dublin 15, Full Time
Role: Logistics Customer Service
Location: Dublin 15
Salary: €33k – €35k
Our client based in Dublin 15 are seeking experienced Logistic Customer Service executive to join their team.
Role Requirements:
- Responding to customer queries via phone and email, to ensure that customers receive quality service and support, in an efficient, knowledgeable, and timely manner
- Logging and tracking jobs on our in-house Booking systems (Azyra and Excel)
- Assisting /covering for fellow team members
- Tailored Customer Reporting
- Create and maintain a high-quality work environment
- Must be able to work well in team environment and work with both Internal and External customers
- Ensure all customer paperwork is managed in an effective manner
Candidate Requirements:
- Good level of Excel skill would be an advantage
- Familiarity with Azyra is an advantage
- Quality and detail focused
- Good time management
- Excellent attention to detail
- Ability to work on own initiative and prioritize tasks
- Excellent interpersonal and communication skills essential
- Enjoy working as part of a team.
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