Office and Sales Support

Role: Office and Sales Support

Location: Newbridge, Co. Kildare 

Salary: €37,000 – €40,000

Hours: Monday – Friday, 9am to 5pm.

Role Requirements:

• Assist in preparing sales presentations, quotes, and proposals.
• Maintain and update client databases and sales records.
• Support the sales team with administrative duties, including scheduling meetings and follow-ups.
• Handle customer enquiries, process orders, and track deliveries to ensure customer satisfaction.
• Liaise with internal teams (e.g., marketing and logistics) to facilitate smooth sales operations.
• Provide general administrative support to the office team, including filing, data entry, and managing documentation.
• Ensure smooth day-to-day operations, including managing office supplies and equipment.
• Organise and coordinate meetings, appointments, and events.
• Manage and update company records, documents, and contracts as required.
• Answer phone calls and emails, addressing enquiries or redirecting them as necessary.
• Build and maintain strong relationships with clients and prospects through effective communication.
• Ensure timely response to client queries and complaints, resolving issues where possible.
• Assist in managing customer accounts and ensure client satisfaction.
• Assist with creating regular reports on sales performance and customer activity.
• Help track inventory and stock levels to support sales operations.
• Support the preparation of invoicing and assist in managing accounts.

Candidate Requirements:

• Previous experience in a similar role (sales support, office administration, or customer service) is desirable.
• Familiarity with CRM systems and office software (e.g., MS Office, Google Workspace, etc.).
• Experience in managing client relationships and assisting in sales processes.
• Strong organisational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Ability to work effectively both independently and as part of a team.
• Proactive, with a keen eye for detail and accuracy.
• Ability to prioritise tasks and work efficiently under pressure.
• A relevant qualification in business, administration, or a related field would be an advantage, though not essential.

EXET22