Senior HR Generalist – ER Focus

Role: Senior HR Generalist – ER Focus

Location: Dublin 22 

Salary: €55k – €60k  

Role Requirements:

• Work closely with the HR Director to ensure the consistent delivery of HR services across the business.
• Provide expert support on day-to-day HR matters, from general enquiries to complex case management.
• Manage employee relations issues, including disciplinaries, grievances, capability and performance cases, and absence management.
• Lead and support internal investigations into sensitive or complex HR matters with professionalism and discretion.
• Ensure compliance with employment legislation, HR policies, and best practices.
• Maintain accurate employee records and documentation to meet audit and governance requirements.
• Assist in policy development and the implementation of HR initiatives to improve employee engagement.
• Support line managers through coaching and the provision of templates, tools, and advice.
• Contribute to diversity, equity, and inclusion efforts across the business.
• Excellent interpersonal and stakeholder management skills; able to influence and build strong working relationships at all levels.
• Skilled in handling conflict and conducting sensitive conversations with empathy, clarity, and professionalism.
• Strong mediation, negotiation, and facilitation skills.
• Proven ability to analyse data and trends to support strategic HR decisions.

Candidate Requirements:

• Bachelor’s Degree qualification in HR or a related discipline.
• CIPD qualification an advantage.
• Mediation training/certification highly advantageous.
• At least 3 years of experience managing a full ER process within a large or complex organisation, with a strong emphasis on employee relations.
• Demonstrated experience managing a high volume of ER cases through to resolution.
• Thorough understanding of Irish employment law and its practical application.
• Proficient with HR systems (e.g., HRIS, ATS, reporting tools) and Microsoft Office Suite.
• Experience working in unionised or multi-site environments is desirable.
• Familiarity with WRC or equivalent third-party dispute resolution processes is a plus.
• Experience of working with or supporting diversity, wellbeing, or organisational development initiatives.

EXET22