Service Technician

Field Service Technician

Limerick

€40k + Bonus

Role Requirement:

• Providing service and customer support during field visits or dispatches
• Liaise with office staff on all site installation, repair, maintenance and test tasks/issues.
• Diagnosing errors or technical problems and determining proper solutions. Carrying out solutions on first visit whenever possible.
• Supply office with comprehensive reporting on site conditions, Access, Items required for fixes and work performed within 24 hours of site visit.
• Properly update and maintain all reporting in company apps or software.
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Ensure you service vehicle is adequately stocked with all standards items and tools to be able to complete tasks on first call.
• Review all paperwork pre-visit to make sure adequate items are carried to complete service call.

Candidate Requirements:

• Previous construction industry experience
• Working knowledge of the commercial window and doors sector.
• Ability to manage multiple sites and work proactively to resolve issues.
• Full Driving License
• Strong understanding of Health & Safety requirements.
• Safe pass & Manual Handling

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